If you are a StanbicIBTC customer and you are yet to access the Internet Banking platform then you are missing something. Last week I received a text informing me of a scheduled system upgrade which would affect usage of its Internet Banking portal. What came to my mind was ‘Just another maintenance routine with no noticeable changes’
Last year GTBank launched the option of mobile recharge via the 737 service for its Bank customers. I found myself arguing a point with one of its staff.
And this was my point.
I want to share a piece, an event that occurred two years back. I was a member of an operations team in a bank. Our manager then decided to organise a team learning session to share ideas and learn. In the first session we had, she wanted us to equate football with a team.
This was my contribution.
Now I’m telling you just the way I said it with little modifications of course.
Recently, GTBank introduced a money transfer service powered by your mobile phone, but there is a dreadful thing that could happen. Something is missing in the new GTBank mobile money transfer.
Your brand is everything your business represent. Its that image that conjures up when your business or outfit is mentioned. Brand awareness is very important’ no wonder blue chip companies set aside a sizeable part of their budget for branding alone. Studies have equally shown a direct correlation between the extent of how recognised an organisation’s brand is and its performance in the market.